The Citizens State Bank understands the importance of security. Our Online Banking system provides customers with account access in a safe, simple fasion.
Banking on the Internet
The Citizens State Bank's websites are divided into two sections. The public website that anyone can access and the secure Online Banking site that requires some combination of identification such as username, access ID, and passwords and can only by accessed by customers. This combination of identification is known as Multi-factor Authentication and uses something only the end user knows. The Network is structured so that servers, which store the financial data, are NOT connected directly to the Internet and are secured safely behind a firewall.
Paying Bills Online
You should pay your bills only through a secure Internet connection. As long as you protect your username and password, the system is designed to be secure.
Emailing The Citizens State Bank
Website links and contact forms allow you to send unsecured email to bank customer service representatives. Due to the nature of the Internet, there is a possibility that unsecured (unencrypted) email could be intercepted and read by third parties. For this reason we ask that you do not send any confidential information, such as account numbers, from these forms or links. The Citizens State Bank assumes no responsibility for interception of confidential information you send in an unsecured (unencrypted) email message or contact form. We will not send confidential information to you through unsecured email. Please do not report lost/stolen ATM/debit or credit cards by email. Please contact your nearest branch directly by phone or in person.
When you are using our Online Banking system and have passed the Multi-factor Authentication, you may send us a message using the "Secure Messaging" feature. More help and information is available on our customer education page and our secure Online Banking site. If you have any questions that are not answered please contact us.
Every effort has been made by The Citizens State Bank to give accurate and reliable information in our website. Please be aware that due to the possibility of human and mechanical errors, as well as other factors, The Citizens State Bank is not responsible for any errors or omissions confined herein.
All information in The Citizens State Bank's Web Site is provided "as is," without warranty of any kind. The Citizens State Bank makes no representations and specifically disclaims any express or implied warranties to users or any third parties, including but not limited to, warranties as to accuracy, timeliness, completeness, merchantability, or fitness for any purpose. The content of the Web Site may not be used for commercial or non-commercial use without the express written consent of The Citizens State Bank.
The Citizens State Bank shall not be liable under any circumstances to users and/or any third parties for indirect, consequential, incidental or punitive damages as a result of using the web site. Even if The Citizens State Bank is advised of the possibility of such damages, The Citizens State Bank shall not be liable.
The Citizens State Bank's Web Site may include access to external Web Sites, known as "links." Please note that The Citizens State Bank is not associated with and has no control over the content or information on such links and, therefore, is not responsible for any such links or external Web Sites. The Citizens State Bank does not endorse, promote, and/or sanction these links. The links have been provided for your convenience. The content or information in such links is the sole responsibility of their authors and/or owners.